Can You Return Fabric To Joann’S? A Detailed Guide

If you have ever purchased fabric from Joann’s only to get it home and realize it’s not quite what you need, you may be wondering if you can return it. As one of the largest fabric and craft retailers in the country, Joann’s has a fairly accommodating return policy for fabric and other sewing notions.

However, there are some guidelines you need to follow for returning cut fabric or notions. Read on for a detailed guide on Joann’s fabric return policy and what you need to do to get your money back.

If you’re short on time, here’s a quick answer to your question: Yes, Joann’s does allow returns on cut fabric as long as it meets certain criteria – mainly that a minimal amount was cut, it is still in sellable condition, and that the original receipt or online order information is presented.

Joann’s General Return Policy

Joann’s is a popular fabric and craft store that offers a wide variety of products for all your creative needs. Whether you purchased fabric for a sewing project or bought art supplies for a DIY masterpiece, it’s important to know their return policy in case you need to make a return or exchange.

Within 60 days with receipt

Joann’s allows customers to return items within 60 days of purchase with a receipt. This policy applies to both in-store and online purchases. If you have changed your mind about a fabric or craft supply, or if the item you purchased is defective, you can bring it back to the store and receive a refund or exchange.

Keep in mind that the item must be in its original condition and packaging.

After 60 days

If it has been more than 60 days since your purchase, Joann’s may still accept returns, but with some limitations. In such cases, you may receive store credit instead of a refund. It’s always best to check with the store’s customer service to understand the options available to you.

Online purchases

If you made a purchase on Joann’s website, the return process is slightly different. You can return the item to a Joann’s store or mail it back to the company. Joann’s provides a prepaid return label for online returns, making it convenient for customers.

However, keep in mind that return shipping fees may apply.

When making a return, it’s important to remember to bring your receipt or proof of purchase. Without it, Joann’s may not be able to process your return. Additionally, be aware that some items, such as clearance or final sale items, may not be eligible for return.

For more detailed information about Joann’s return policy, you can visit their official website at

Guidelines for Returning Cut Fabric

Less than 1/8 yard cut

If you have purchased fabric from Joann’s and realize that you don’t need the entire amount, you may be wondering if you can return the cut fabric. The good news is that Joann’s does accept returns for fabric that has been cut, even if it is less than 1/8 yard in length.

This gives you the flexibility to buy the exact amount of fabric you need without worrying about being stuck with extra material.

Fabric is still sellable

When returning cut fabric to Joann’s, it is important to keep in mind that the fabric should still be sellable. This means that it should be in good condition and free from any damage or stains. If the fabric has been altered in any way or is no longer in a condition to be resold, Joann’s may not accept the return.

It’s always a good idea to check the fabric for any defects before making a return.

Returns without receipt

In case you have misplaced your receipt, don’t worry! Joann’s offers hassle-free returns even without a receipt. However, without a receipt, you may receive store credit for the returned fabric instead of a refund.

It’s always a good idea to keep your receipts handy, but if you can’t find it, don’t let that stop you from returning your fabric.

Damaged or soiled fabric

If you have received fabric from Joann’s that is damaged or soiled, you have the right to return it. Joann’s understands that accidents can happen during the manufacturing or shipping process, and they aim to provide customer satisfaction.

In such cases, it’s best to contact Joann’s customer service or visit their website to initiate the return process. They will guide you on how to return the damaged or soiled fabric and may offer a replacement or refund.

Remember to always check Joann’s return policy on their official website for the most up-to-date information regarding their fabric return guidelines.

Returning Uncut Fabric Bolts

Returning uncut fabric bolts to Joann’s is generally allowed, but there are a few important factors to consider. Here is a detailed guide on how to return uncut fabric bolts to Joann’s:

Original packaging

When returning uncut fabric bolts to Joann’s, it is important to keep the original packaging intact. This includes the plastic wrap or any other protective covering that came with the fabric. If the packaging is damaged or missing, Joann’s may refuse the return or charge a restocking fee.

Receipt required

It is crucial to have the original receipt when returning uncut fabric bolts to Joann’s. The receipt serves as proof of purchase and helps the store verify the item’s price and date of purchase. Without a receipt, Joann’s may offer store credit instead of a refund, or they may refuse the return altogether.

Restocking fees

Joann’s may charge a restocking fee for returning uncut fabric bolts. This fee is typically a percentage of the item’s original price and covers the cost of inspecting and repackaging the fabric for resale.

The exact restocking fee may vary depending on the store’s policies and the condition of the returned fabric.

It is important to note that Joann’s return policies may vary by location and may be subject to change. It is always a good idea to check the specific return policy of your local Joann’s store or consult their website for the most up-to-date information.

You can find more information on Joann’s return policy at their official website

Exchanges, Store Credit and Refunds

When it comes to returning fabric to Joann’s, there are a few options available to customers. Whether you need to exchange fabric for a different color or pattern, receive store credit, or get a refund, Joann’s has a policy in place to accommodate your needs.

Exchanging fabric

If you find yourself with fabric that doesn’t quite match your project or isn’t what you expected, Joann’s allows for exchanges. You can bring the fabric back to the store, along with your receipt, within a certain timeframe, typically 30 days.

It’s always a good idea to check the specific return policy on Joann’s website to ensure you understand the requirements for exchanges.

When exchanging fabric, you can choose a different color, pattern, or even a different type of fabric altogether. Joann’s has a wide selection to choose from, so you’re bound to find something that suits your needs.

If the new fabric you choose is more expensive than the original, you will need to pay the difference. On the other hand, if it’s less expensive, you may receive a store credit for the remaining balance.

Store credit vs. refund

When returning fabric to Joann’s, you have the option of receiving store credit or a refund. Store credit can be a great choice if you plan on making future purchases at Joann’s. It allows you to use the credit towards any items in the store, including fabric, sewing supplies, or even crafting materials.

Store credit is typically issued in the form of a gift card or a voucher that can be used online or in-store.

If you prefer a refund, Joann’s will typically refund the original form of payment. This means if you paid with a credit card, the refund will go back to your card. If you paid with cash, you will receive cash back.

It’s important to note that if you used a coupon or discount when purchasing the fabric, the refund will reflect the discounted amount.

Timeframe for refunds

Joann’s has a timeframe in which they accept returns for refunds. This timeframe may vary, so it’s always best to check the return policy on their website or contact customer service for the most accurate information. Generally, Joann’s allows returns within 30 days of the original purchase date.

However, there may be exceptions for certain items such as clearance or sale fabrics.

It’s important to keep in mind that the fabric being returned must be in its original condition, with no stains, tears, or damage. Additionally, it’s helpful to have the original receipt or proof of purchase when returning fabric to Joann’s.

Returning fabric to Joann’s can be a straightforward process if you understand the options available to you. Whether you choose to exchange the fabric, receive store credit, or get a refund, Joann’s strives to provide a seamless experience for their customers.

Tips for Successfully Returning Fabric

Check return policy ahead of time

Before making a purchase, it is always a good idea to familiarize yourself with the return policy of the store. When it comes to returning fabric to Joann’s, they have a fairly flexible return policy. According to their website, fabric can be returned within 90 days of purchase as long as it is in its original condition.

However, it’s important to note that cut-to-order fabric, such as fabric that has been cut from a bolt, cannot be returned.

Keep your receipt

When returning fabric to Joann’s, it is crucial to keep your receipt. This serves as proof of purchase and will make the return process much smoother. If you have misplaced your receipt, Joann’s may still accept the return, but you may receive store credit instead of a refund.

It’s always best to keep your receipts in a safe place until you are sure you won’t need to return the item.

Re-roll uncut fabric neatly

If you are returning uncut fabric, it is important to re-roll it as neatly as possible. This will help the store employees easily assess the condition of the fabric and determine if it is eligible for return.

Additionally, a neatly rolled fabric will make it easier for you to transport it back to the store.

Act quickly

If you decide that the fabric you purchased is not what you were looking for, it’s best to act quickly. Joann’s return policy states that fabric can only be returned within 90 days of purchase. The sooner you return the fabric, the higher the chances of receiving a full refund.

Waiting too long may result in store credit instead of a refund.

Ask about exchanges

If you are not satisfied with the fabric you purchased, it’s worth asking if Joann’s allows exchanges. Some stores may have policies that allow customers to exchange fabric for a different one, as long as it meets the return criteria.

This can be a great option if you still want to purchase fabric from Joann’s but simply made a mistake in your initial selection.

Returning fabric to Joann’s doesn’t have to be a daunting task. By following these tips and familiarizing yourself with their return policy, you can have a smooth and successful return experience.


Returning fabric and sewing notions to Joann’s is possible as long as you follow their guidelines. Key takeaways are keeping your receipt, not cutting off too much fabric, and acting quickly and neatly when packaging up the returns.

With reasonable expectations on quality or changed plans, you should be able to get a refund, exchange or store credit by returning your fabric to Joann’s.

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